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Return to shopTerms & Conditions
Changes to Terms and Conditions
Effective Date: August 7, 2026
Welcome to Lessenza (“we,” “our,” “us”). These Terms & Conditions govern your use of our website lessenza.ae and the purchase of products from our online store. By accessing or using our website, you agree to be bound by these Terms & Conditions.
General
Lessenza is an online retailer offering premium fragrances, home fragrance products, candles, diffusers, and related lifestyle items. We reserve the right to modify these Terms & Conditions at any time without prior notice. Any changes will become effective immediately upon publication on this website.
Eligibility
By using our website, you confirm that:
- You are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.
- You are legally capable of entering into binding contracts.
- The information you provide is accurate, complete, and current.
Products, Content, and Specifications
All materials on this website, including text, images, illustrations, software, audio and video clips, and animations, are protected by the copyright and trademark rights of The Company Private Limited. You may not copy, reproduce, modify, distribute, or transmit any part of this material without our prior written consent. All rights are reserved.
Products
We strive to display our products, descriptions, and images as accurately as possible. However, actual product colors, packaging, or appearance may vary slightly depending on your device or manufacturer updates.
All products are subject to availability.
Pricing
- All prices displayed on our website are in AED (United Arab Emirates Dirham) unless otherwise stated.
- Prices may change without prior notice.
- We reserve the right to correct pricing errors at any time.
- Applicable taxes and shipping charges, if any, will be displayed during checkout.
Orders
After placing an order, you will receive an order confirmation email. This confirmation does not constitute acceptance of your order.
We reserve the right to:
- Accept or decline any order.
- Cancel orders due to pricing errors, stock availability, suspected fraud, or other legitimate reasons.
- Limit quantities purchased per customer.
If your order is cancelled after payment, a full refund will be processed to your original payment method.
Payment
We accept secure online payment methods available during checkout.
By submitting payment information, you authorize us to charge the total amount for your order.
Shipping & Delivery
We aim to process and dispatch orders promptly.
Estimated delivery times are provided for convenience only and are not guaranteed. Delivery delays caused by courier services, customs, weather conditions, public holidays, or unforeseen circumstances are beyond our control.
Customers are responsible for providing accurate shipping information.
Returns & Refunds
Returns and refunds are governed by our separate Return & Refund Policy. Please review that policy before making a purchase.
Intellectual Property
All content on lessenza.ae, including but not limited to:
- Logos
- Brand name
- Product images
- Graphics
- Text
- Website design
- Icons
- Videos
is the property of Lessenza or its licensors and is protected by applicable intellectual property laws.
No content may be copied, reproduced, distributed, or used without prior written permission.
User Conduct
You agree not to:
- Use the website for unlawful purposes.
- Attempt unauthorized access to our systems.
- Upload malicious software or harmful code.
- Interfere with the website’s operation.
- Use automated tools to scrape or copy website content.
Limitation of Liability
To the maximum extent permitted by law, Lessenza shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our website or products.
Our maximum liability shall not exceed the amount paid for the product giving rise to the claim.
Privacy
Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
Third-Party Links
Our website may contain links to third-party websites. Lessenza is not responsible for the content, privacy practices, or services provided by those external websites.
Force Majeure
We shall not be held responsible for delays or failure to perform due to circumstances beyond our reasonable control, including but not limited to natural disasters, pandemics, government actions, strikes, transportation disruptions, or technical failures
Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the United Arab Emirates. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the competent courts of the UAE.
Contact Us
If you have any questions regarding these Terms & Conditions, please contact us:
Website: https://lessenza.ae
